At Shivalic Ice Hills, we aim to provide a comfortable and hassle-free stay. Please review our policies before booking.

Check-in / Check-out

• Check-in time: 12:00 PM
• Check-out time: 10:00 AM
• Early check-in and late check-out are subject to availability.

Booking & Payment

• Advance booking is recommended.
• A partial or full payment may be required to confirm your reservation.
• Accepted payment modes: Cash, UPI, and bank transfer.

Cancellation Policy

• Free cancellation up to 5 days before check-in.
• Cancellations within 5 days may be subject to charges.
• No-show bookings are non-refundable.

Guest & Visitor Policy

• Valid ID proof required at check-in.
• Only registered guests are allowed to stay.
• Outside visitors require prior permission.
• Guests must maintain peaceful surroundings.

Child Policy

• Children below 5 years can stay free (without extra bedding).
• Extra charges may apply for additional bedding.

Pet Policy

• Pets are allowed only with prior approval.
• Guests are responsible for their pet’s behavior and cleanliness.

Damage Policy

• Any property damage will be charged to the guest.
• Please inform staff immediately in case of any issues.

House Rules

• Smoking is allowed only in designated areas.
• Loud music and parties are not permitted.
• Outside visitors are not allowed in rooms without permission.

Vacation Home Usage

• The entire property (if booked) is for registered guests only.
• Parties, loud music, or events are not allowed without approval.
• Guests are expected to maintain the cleanliness and care of the space.

Safety & Liability

• Guests are responsible for their personal belongings.
• The property is not liable for any loss, theft, or unforeseen events.

Contact

For any queries or special requests, feel free to contact us anytime.

Phone: 9084956304