At Shivalic Ice Hills, we aim to provide a comfortable and hassle-free stay. Please review our policies before booking.
Check-in / Check-out
- Check-in time: 12:00 PM
- Check-out time: 10:00 AM
- Early check-in and late check-out are subject to availability.
Booking & Payment
- Advance booking is recommended.
- A partial or full payment may be required to confirm your reservation.
- Accepted payment modes: Cash, UPI, and bank transfer.
Cancellation Policy
- Free cancellation up to 5 days before check-in.
- Cancellations within 5 days may be subject to charges.
- No-show bookings are non-refundable.
Guest & Visitor Policy
- Valid ID proof required at check-in.
- Only registered guests are allowed to stay.
- Outside visitors require prior permission.
- Guests must maintain peaceful surroundings.
Child Policy
- Children below 5 years can stay free (without extra bedding).
- Extra charges may apply for additional bedding.
Pet Policy
- Pets are allowed only with prior approval.
- Guests are responsible for their pet’s behavior and cleanliness.
Damage Policy
- Any property damage will be charged to the guest.
- Please inform staff immediately in case of any issues.
House Rules
- Smoking is allowed only in designated areas.
- Loud music and parties are not permitted.
- Outside visitors are not allowed in rooms without permission.
Vacation Home Usage
- The entire property (if booked) is for registered guests only.
- Parties, loud music, or events are not allowed without approval.
- Guests are expected to maintain the cleanliness and care of the space.
Safety & Liability
- Guests are responsible for their personal belongings.
- The property is not liable for any loss, theft, or unforeseen events.
Contact
For any queries or special requests, feel free to contact us anytime.
Phone: 9084956304